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Customer Service Feedback

I was pleased with the product and the service received The planters were well worth the money and look great in the garden The delivery was quick and on time I would definitely use green fingers again and have already recommended them to a friend looking for a shed
I would like to express my satisfaction with The exceptional service I received from Greenfingers I found them to be very quick to service my order and I can only say that the goods were received in excellent order I had a slight problem with the product stitching on swing bed had become undone in transit to me I contacted Greenfingers and was suitably impressed with their swift and courteous response A great credit to staff certainly would use the company again and again
Thanks to the Greenfingers' staff they are a can do company offering a good range of products and a first class service. If it was possible to rate them I would vote Five Star
Easy ordering and fast service thank you
Great service delivery was prompt item well packed Item was well built for the money overall would strongly recommend your company
I think Greenfinger's customer service is first class.
The member of staff we spoke to was helpful and pleasant I would definitely use them again for any of our gardening needs
First class service excellent prices quality goods What a find
Congratulations on your excellent customer service
The products I have purchased have all been named brands and speak for themselves but I must compliment your company on the brilliant and efficient customer and delivery services provided Your carriers have always been extremely helpful at the point of delivery and I would certainly recommend Greenfingers to all
I would like to congratulate greenfingers on their excellent customer services! Will certainly recommend them to family and friends
Customer-focused businesses always excel; you guys have this down to a 'T'. I'll certainly return my custom to you when I require garden-related material in the new year.
Thanks for your prompt action…the mark of a good company is how it reacts to an adverse situation and you have been impeccable.
Thank you for such a prompt & reasonable reply. This was my first time shopping with you so I am now reassured & will definitely shop again!
I have bought 2 items from you now and I can say you are superb The quality is great delivery on time and prices are brilliant Thank you
Excellent service and delivery
great service great products purchased mini greenhouse and garden bench in the sale both wonderful and easy to assemble recommended
Just wanted to say how pleased we are with the soft cross bench weve just purchased Delivery was within a couple of days and the bench was very easy and quick to assemble Sturdy strong and superb quality a great buy Thank you from very satisfied customers
I am very impressed with your service and value for money I will be back
Thank you
Once again good prompt service I got what I ordered the day it was promised
Thanks to the Greenfinger's staff they are a can do company offering a good range of products and a first class service I've had some out of stock problems and they offer that you think is the best answer wait or refund
If it was possible to rate them I would vote Five Star
Thank you for this. Your positive and prompt response on behalf of GreenFingers is appreciated. This encourages my wife and myself to continue to use your website
Thank you so much for your kind consideration in this matter. Your dealings have been impeccable and extremely understanding.

Again, thank you to all at Greenfinger's. I shall not hesitate to do business with you again.

Once again thank-you it is good to do business with a company who deals with enquiries and problems so quickly.
My apologies in the delay in sending this email.

Firstly, thank you for providing amazing customer service!

The professionalism of all the contacts at Greenfinger's that I have dealt with was a delight.

I look forward to purchasing further items with you in due course and once again thank you for your assistance and great service.

Thank you so much for your response that's what I call excellent service.
Just to let you know I received my replacement chair today and all is fine.

Many thanks for the prompt response and re-sending out of the replacement chair.

The problem was dealt with professionally and quickly with no problems.
Thank you
This is my first experience ordering from Greenfingers and they were so helpful, polite and prompt I have placed a second order within a week - the products I ordered were very competitively priced and well packed 5*S
WOW, my new pair of Muck Boots Garden Shoes arrived today, what an excellent service. These shoes are to replace my old pair, use them for the Garden and Fishing. They last a long time and are a great quality product. The original pair I purchased, approx 6 years ago, are still going strong and remain water tight despite walking miles along river banks and digging the garden.

A delighted customer for excellent service and a great product.
Excellent shopping experience! 10/10
I purchased 3 garage storage units from Greenfingers and I have to say I am extremely pleased with them, better than expected and brilliant value. Very efficient delivery and customer service was a pleasure when needing to contact after delivery. Why aren't all company's like this? Treating customers with courteousness and genuinely wanting them to be happy creates trust and confidence, I wouldn't hesitate to shop with them again and recommend them to all. Brilliant service!
I bought a Super 7 Propagator on line and it arrived very swiftly. Unfortunately it had been damaged in the post so I contacted customer service and in a very short period received a reply from Robbie. He was very sympathetic and arranged for a replacement to be sent out to me. It arrived today in perfect condition, again very swiftly. I am absolutely delighted. The product looks good. Can't wait for sowing time to come round. I think the customer service is second to none and I would definitely look to Greenfingers again for my gardening needs. A big thumbs up.
Brilliant, fantastic, good value, etc.
This company is everything a gardener (or non gardener) could want, it seems to have everything but the kitchen sink (maybe that comes later). You can sign up for email newsletters which give you deals of the week, special offers for that week/ month. They carry a wide range of products that are not expensive compared to high street shops, delivery is quick, what more could you want?
Never been disappointed with all my purchases
Very happy with the product and service from Greenfingers.
I ordered some recycled rubber garden edging and they were delivered very quickly which was great as I wanted to get on with the job. The product was exactly as described on the web site and I am very pleased with it. This is the first time I have used Greenfingers.com but on this experience I wouldn't hesitate buying from them again.
Happy customer
I bought a new garden bench and fire burner and they were delivered as promised, they look great in my garden and were real value for money, can't wait to shop again 😄😄
Just Wonderful
So pleased - bought a patio set and was worried that quality might not be so good as so cheap - but it's just perfect. Just need to hope it stops raining now :-)
Ordered fence paint on Saturday...delivered today...fantastic service...I will be using this company again
Thankyou!!!!! Just receive my items and very happy. Fast delivery and great products. My daughter loves her wheelbarrow. Great value and quality
Ellister Stamford leaf aluminium bisto set.
Item arrived very quickly, easy to put together, excellent quality. Would highly recommend dealing with this company, in fact we are thinking of purchasing more sets.
Being honest, I'd never heard of this company before and came across it after searching for a particular item I wanted. Again, because the item was a lot cheaper than similar items on eBay or Amazon, I was cautious, not wanting to end up with an inferior product. However, after experiencing major issues with a supplier on eBay including horrendous service, I decided to take the plunge. From ordering to receiving the item, it was plain sailing. Excellent communication, delivered on expected date and the item was top quality. I wouldn't hesitate to use Greenfingers again and I would highly recommend them to anyone.
Fantastic customer service, well packaged and the cat solar ornament now has pride of place in my garden while the dog sits centre stage in my aunts garden
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